The pressure to outsource is intense. But so are the gnawing questions:

• Will outsourcing truly meet our objectives?
  
• Can we actually bank the promised savings?
  
• How do we manage risk?
  

Our Outsource Advisory service can help you answer these questions confidently to determine whether outsourcing is right for you. It includes:

• Developing your customized outsourcing benefit/ cost/risk profile
  
• Identifying special requirements, as well as the standard service delivery model
• Optimizing the proper mix of internal, on, near, and off-shore sourcing resources
• Implementing compatible processes and tools across locations, enabling consistent measurement
• Creating operation-wide accountability standards
  
• Preparing current operations for a smooth, disruption-free migration
  

Leveraging IHS Support Solutions expertise in your outsource planning process will minimize your risk and enhance your business and operational performance.

• Fully leverages our firm-wide capabilities
  
  • Requirements-driven applied best practice
    
  • Knowledge management
    
  • Performance metrics definition and implementation
    
  • Seamless migration from one support provider or model to another
    
  • Education, staff development and performance measurement
    
  • Process definition and optimization
    
  • Worldwide expertise
    
  • Service level management
    
  • Multi-vendor, end-to-end accountability
    
  
  
• Provides objective advice
  IHS has no interest in any off-premises outsource solution. This assures that our interests align squarely with yours.