IHS Support Solutions. CRM, Knowledge Management Training and Customer Service and Support Consulting

IHS Support Solutions is a global service management leader, providing customer service and support center consulting, training, and staffing. Our top-rated consultants and instructors draw on real-world expertise to apply best-practice knowledge that optimizes people, process and technology. We deliver tailored consulting, training, and staffing solutions to meet each client’s unique financial, operational, learning, and customer care metrics.

Our clients are diverse, yet the value we deliver is consistent. IHS Support Solutions has served commercial, government, and not-for-profit entities on four continents. We bring to each, large or small, an ability to help solve the most complex support challenges, demystify critical concepts, and select/meet key metrics. Our solutions directly address your service management needs, which often include reducing costs, increasing productivity/service quality, improving business alignment, and demonstrating clear accountability.

IHS Support Solutions is a division of Leveraged Technology.